However, the complaint claims that “neither the TND 730 nor the TND 740 provides truckers with accurate, much less up-to-date maps, instead consistently generating wrong directions, recognizing incorrect or even non-existent location, and routinely unable to locate addresses or even streets, among other problems.” The Rand McNally devices cost $400 to $500 each, and are supposed to provide such things as advanced lane guidance, an Avoid List, and route comparisons. Truckers need help to stay on route, so they can make their deliveries on time, and they also need to find certain things on the way, such as truck stops, scales, bridges, and rest areas. The class for this action is all current and former purchasers of the Rand McNally TND 730 or TND 740 in the US.
Rand McNally promises to provide up-to-date maps, including “lifetime” updates, on its TND 730 and TND 740 Intelliroute devices, but the complaint for this class action alleges that it has not done so. Truckers make their livings on the road, and RM Acquisition, LLC, which does business as Rand McNally, makes truck navigation devices that are supposed to help them.
